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The science of performance measurement has grown steadily for the past decade into a recognized system of organizational management. To devise a system fitting the specialized mission of EDA and its investment partners, EDA has adapted information and theories from two main sources -- the Harvard University Business School “Balanced Scorecard” Consortium and the Rensselaerville Institute’s “Outcome Funding” program. Resources: Outcome Funding: A new Approach to Targeted Grantmaking, by Harold S. Williams, Arthur Y. Webb and William J. Phillips of the Rensselaerville Institute, addresses grantmaking as an investment in human gain and challenges traditional notions of the “Request for Proposal” process. For more information, visit www.timesunion.com/communities/tri or write to the institute at 63 Huyck Road, Rensselaerville, NY 12147 or fax 518/797-5270. Cost: $21 plus $3 postage and handling. The Balanced Scorecard - Measures that Drive Performance, by Robert Kaplan and David P. Norton, addresses how an organization's measurement system strongly affects the behavior of managers and employees. It also makes the claim that the traditional financial accounting measures like return-on-investment and earnings-per-share can give misleading signals for continuous improvement and innovation in today’s competitive environment. For more information, visit www.hbsp.harvard.edu/products/press or contact the Harvard Business School Press at Harvard Business School Publishing, Corporate Customer Service Center, 60 Harvard Way, Box 230-5C, Boston, MA 02163 USA; or call 800/988-0886; fax 617/783-7555. Cost: $7.00. |
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